Terms & Conditions
Statements on this site have not been evaluated by the Food and Drug Administration. No product listed in these pages is intended to diagnose, treat, cure, or prevent any disease. All listings, instructions, blogs and recommendations on this website are provided for information purposes only and don’t replace the advice of professionals. Hedgemade Goods products are not a medication, and we can only make recommendations.
Any recommendations accepted by a purchaser are accepted entirely at the purchaser's risk. By purchasing Hedgemade Goods products you accept responsibility to check with a professional before using any products that may interfere with drugs, allergies and/or medical conditions. By purchasing Hedgemade Goods products you recognise and accept the fact that some natural ingredients, essential oils in particular, may still cause sensitivity in susceptible individuals and that Hedgemade Goods will not be held responsible for such occurrences.
We encourage everyone to read the ingredients lists from skin products, candles, essential oils sprays, diffusers, wax melts, fiber art crochet wears to Hedgemade Goods Herbal Brews. Customer feedback is provided voluntarily, and as such it is based on individual perception & expectations from a particular product. Hedgemade Goods accepts no responsibility for incorrect use of information or products. By ordering from our website you confirm you have read this disclaimer!
Acceptance of your order
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.
Hedgemade Goods, Michaela Jerabek, reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn.
Hedgemade Goods, Michaela Jerabek, may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. Hedgemade Goods, Michaela Jerabek, will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Whilst every effort is made to make sure details on our website are accurate, Hedgemade Goods, Michaela Jerabek, may from time to time discover an error in the posting of products. If Hedgemade Goods, Michaela Jerabek, discovers an error in the product in your order, Hedgemade Goods, Michaela Jerabek, will let you know as soon as possible. Hedgemade Goods, Michaela Jerabek, shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly or is listed incorrectly for any reason, Hedgemade Goods, Michaela Jerabek, will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, Hedgemade Goods, Michaela Jerabek, shall refund the full amount as soon as we are able. In the event that the products are recalled in transit, we will process your refund once the products have been returned.
Order Processing Times
Most orders will be made and dispatched within 3-7 business days and 1-3 weeks for custom orders. During busy periods, for custom orders or large orders you will be notified of any delays or if we expect that the processing time will be longer than usual. Please note that due to difficulties due to the COVID-19 Pandemic, shipping times may be delayed depending on the carrier!
Payments can be made via PayPal and most major credit cards processed through the Wix marketplace platform. Payment will be debited from your account upon placing your order by Hedgemade Goods, Michaela Jerabek. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery.
Hedgemade Goods, Michaela Jerabek, take reasonable care to make our site secure and all payments made through this site are through a verified secured system. All credit/debit card transactions on this site are processed using secured online payment gateways that encrypt your card details in a secure host environment.
Hedgemade Goods, Michaela Jerabek, take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence of our host marketplace payment system we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the site.
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided. Promotion codes are not to be used towards any order containing a custom fabric charge, where special fabrics must be ordered in for you.
You must contact Hedgemade Goods, Michaela Jerabek, ASAP if you wish to cancel your order. Orders cannot be cancelled if the materials and other stock items have been ordered in from processing and if your order has already been started, for most custom orders, some stock orders. Hedgemade Goods, Michaela Jerabek, will do our best to accommodate all your needs and requirements however this will not be possible if production has already started. Please contact Hedgemade Goods, Michaela Jerabek, with any questions or concerns before placing an order or as soon as possible after
You agree that your order is an offer to purchase the product(s) listed in your order to us on the Terms. You agree that an order is engaging in a contract with Hedgemade Goods, Michaela Jerabek,. All orders are subject to our acceptance and availability. Items that are placed in your shopping basket are not reserved and may be purchased by other customers. We will inform you if we are unable to fulfill your order. We may choose not to accept your order at our discretion for any reason without liability to you. Examples of occasions we may not accept your order are: that we are unable to obtain authorization for payment; shipping restrictions apply to a particular item; the item ordered is out of stock; the item ordered does not satisfy our quality control standards and is withdrawn; or that you do not meet the eligibility criteria set out within the Terms.
Hedgemade Goods, Michaela Jerabek, may refuse to process and therefore accept a transaction for any reason to anyone at any time at our sole discretion. This includes refusing to process a transaction or unwinding or suspending any transaction after processing has begun. After submitting an order to us, we will send you an order acknowledgment email. This email will include your order number, details of the items you have ordered from Hedgemade Goods, Michaela Jerabek, and delivery details. Please note that this email is an acknowledgement of your order and is not an acceptance of your order.
Acceptance of your order and formation of a contract of sale takes place when your order has been dispatched and Hedgemade Goods, Michaela Jerabek, have sent you an email confirming this.
Creating an Account
When placing an order for the first time, you may be required to or may be offered the option to register with Hedgemade Goods, Michaela Jerabek, and complete certain required fields on the order form. Where Hedgemade Goods, Michaela Jerabek, asks you to provide and use identifiers and passwords to access restricted parts of the Website, it is on condition that you shall be responsible for ensuring that such identifiers and passwords are kept secure and confidential at all times. You shall comply with all security directions.
Subscriptions can be canceled or suspended at any time. And may require you to create a membership account for easy ordering and subscription management.
Use of website
Hedgemade Goods, Michaela Jerabek, may modify the Terms from time to time at our sole discretion. Please read the Terms and check back often. If you do not agree to any change to the Terms then you must immediately stop using the Services.
You agree that the information that you provide when you register is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately. Hedgemade Goods, Michaela Jerabek, may also change registration requirements from time to time.
Hedgemade Goods, Michaela Jerabek, may change, withdraw, or suspend access to the Services (in whole or in part and permanently or temporarily) with or without notice and with no liability to you. The Services may include links to other websites or resources. Hedgemade Goods, Michaela Jerabek, have no control over the content of these websites and are not liable in any way for their content.
Any material that you upload to the Website or which you send to us via any other medium (including all social media) will be considered non-confidential, non-proprietary and we will have the right to use, copy, distribute and disclose to third parties such material for any purpose. Hedgemade Goods, Michaela Jerabek, also have the right to disclose your identity to any third party who claims that such material infringes their intellectual property rights or their right to privacy.
Hedgemade Goods, Michaela Jerabek, will not be responsible or liable to you or any third party for the content or accuracy of any materials posted by you or any other user of the Services and you agree to be responsible to us for and indemnity us and keep us indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by us as a result of any claim in respect of your use of the Services.
Hedgemade Goods, Michaela Jerabek, have the right to remove any material or posting you make on the website at our sole discretion.
All information gathered will be kept confidential and we will not sell your information. Customer privacy is of utmost importance at Hedgemade Goods In order to service our customers, we must store two types of information: direct and indirect.
Direct information includes data provided to us by customers through our ordering system. This includes name, address, phone, and product information. We consider this information to be the property of our customers, and will not share, sell, or disclose it to any outside body for any reason.
Indirect information includes information that can be obtained through a customer browsing our site. Of this, we record the IP address and browser type. IP addresses are kept for security reasons, and browser types to better serve our customers. This data will be treated with the same regard as direct information and will be kept completely confidential as well.